Last updated: January 31, 2026

1. Introduction

Treqora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency recovery and blockchain forensics services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact information (email, phone number, address)
Wallet addresses and transaction hashes
Exchange account information (where applicable)
Case details and documentation
Payment information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and investigate your recovery case
Communicate with you about your case and our services
Comply with legal obligations and regulatory requirements
Prevent fraud and ensure security
Analyze usage patterns to improve our website and services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent: When you have given us explicit permission to share information
Legal Requirements: When required by law, court order, or regulatory authority
Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)
Law Enforcement: When necessary to assist in legal investigations or recovery efforts
Business Transfers: In connection with any merger, sale, or transfer of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Secure data storage and access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Case files and related documentation may be retained for legal and regulatory compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right to access your personal information
Right to correct inaccurate information
Right to request deletion of your information
Right to object to processing of your information
Right to data portability
Right to withdraw consent

To exercise these rights, please contact us at support@treqora.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@treqora.com

Phone: +1 (773) 977-7877

Address: 1727 S Indiana, Chicago, IL 60616, United States